Delete your True 4K Collections sharing account
Last updated: October 6, 2026
Wiser Apps · Contact: wiserappz@gmail.com.
In Settings > My submissions, sign in, choose Delete sharing account, then Request account deletion. If you cannot use the app, email wiserappz@gmail.com with the subject “True 4K Collections account deletion.” Do not send passwords or sign-in tokens. We verify ownership before acting. A received request is not confirmation of completed deletion. We remove the Firebase app account and associated hosted submissions, reports and artwork; we do not delete your Google or Gmail account. Your personal collection, collection exports and independent copies already downloaded by others remain unchanged.
What is removed
Your sharing account and its associated hosted submissions, reports and uploaded artwork. We verify the Firebase app-account removal and the associated database/artwork removal before recording completion. If any step fails, the request remains open for retry.
What remains separate
Your Google/Gmail account, personal collection, phone JSON backups and independent copies already downloaded by other people are not removed. Local collection use does not require signing in.
Timing and backups
We complete verified sharing-account deletion requests within 30 days. Fulfillment is reviewed and performed by an operator; it is not instant or automatic. Rejected or duplicate submissions and resolved reports are retained for 90 days after the final decision. Our managed service exports expire within 30 days of their original snapshot date. Documented recovery, security or legal holds may delay expiry and are reviewed. We retain minimal deletion records through the recovery window to prevent deleted information from returning after a restore. A held backup has not expired; removal from the live service does not mean immediate erasure of every backup.
Provider-managed retention is separate from our service exports. Cloudflare D1 Free recovery history lasts seven days. Firebase documents retention of authentication IP logs for a few weeks and removal of other authentication information from live and backup systems within 180 days after customer-initiated deletion. We verify logical removal of R2 artwork, but do not promise an independently verified deadline for erasure from all provider-internal systems.